"For Professional and Friendly Computer Support"
Cold Bath Computers Charter
“Our Commitment to Our Customers”
- Honest advice.
- No Fix – No Fee.
- Telephone or home visit for initial assessment is “free of charge”.
- Invoices detail all tasks undertaken.
- We treat passwords with total confidentiality.
- Client data is of paramount importance to us. IT companies are not able to take responsibility for data – however we can advise on backing up your data.
- An initial assessment is free of charge.
- All costs are transparent and fully explained.
- Rates are for labour only and exclude any additional parts and software.
- Labour charge £45 for first hour.
- Labour in excess of 1 hour is £25 per half hour.
- Payment terms – we request payment is made on completion.
- Depending on what service you require we maybe able to offer a fixed set fee. Please ask for details.