"For Professional and Friendly Computer Support"

Cold Bath Computers Charter

“Our Commitment to Our Customers”

Our Commitment

  • Honest advice.
  • No Fix – No Fee.
  • Telephone or home visit for initial assessment is “free of charge”.
  • Invoices detail all tasks undertaken.
  • We treat passwords with total confidentiality.
  • Client data is of paramount importance to us. IT companies are not able to take responsibility for data – however we can advise on backing up your data.


  • An initial assessment is free of charge.
  • All costs are transparent and fully explained.
  • Rates are for labour only and exclude any additional parts and software.
  • Labour charge £45 for first hour.
  • Labour in excess of 1 hour is £25 per half hour.
  • Payment terms – we request payment is made on completion.

Other Services

  • Depending on what service you require we maybe able to offer a fixed set fee. Please ask for details.

Designed & Hosted by Cold Bath Computers